Refund and Return Policy for OneGram Gold

At OneGram Gold, we take pride in the quality of our jewellery and strive to ensure your complete satisfaction. If you are not fully satisfied with your purchase, we offer refunds or exchanges under the following conditions:

Eligibility for Returns

• Items must be returned within
• Products must be
• Jewellery that has been customized or altered may not be eligible for return unless defective.

Return Process

• Contact us at
• Provide your
• Once approved, securely package the item in its

Refunds

• Refunds will be processed after we receive and inspect the returned item.
• Approved refunds will be credited to your
• Please allow

Exchanges

• If you wish to
• Exchanges are subject to product availability and must comply with the same conditions as returns.

Non-Returnable Items

• Items that are worn, damaged, or missing original packaging or tags.
• Jewellery that has been customized or altered by the customer without prior approval.

Contact Us
For any questions regarding refunds, returns, or exchanges, please reach out to:
Email: deshanajain2021@gmail.com
Phone: +91 9981656967