At OneGram Gold, we strive to provide a seamless and reliable shopping experience by ensuring your orders reach you safely and on time.
Order Processing
All orders are processed on the same day for ready stock. Custom or made-to-order items may take longer based on the product requirements.
Shipping Time
Shipping Charges
Shipping charges, if applicable, will be calculated at checkout and may vary depending on the order size and delivery location.
Packaging
Your jewellery is carefully packed to ensure it reaches you in perfect condition. All items are shipped in their original packaging with proper tags to maintain quality and authenticity.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
Shipping Restrictions
Currently, we ship only within India. International shipping is not available at this time.
Delayed or Lost Shipments
While we partner with reliable courier services, delays can occasionally occur due to weather, holidays, or logistical issues. If your order is delayed or lost, please contact us at deshanajain2021@gmail.com or +91 9981656967 and we will assist you promptly.
Returns and Exchanges
For information on returns and exchanges, please refer to our Refund and Return Policy. Items must be returned unused, in original packaging, with proper tags, and no wear or tear to be eligible for a refund or replacement.
Contact Us
For any shipping-related queries, please reach out to:
Email: deshanajain2021@gmail.com
Phone: +91 9981656967
OneGram Gold — “Real gold feel, without the cost. Shine like gold, style like you.”